Our Services

Person-centered services tailored to meet individual needs

We provide the programming and services that people with disabilities need to live life on their own terms. We offer personalized services in both community and in-home settings to support individuals and their families. Available through waivers and other funding sources, our services are designed and delivered by professionals who approach each individual with the respect and compassion they deserve.

Case manager

Case Management Services

Pinnacle Services offers contract case management services to individuals who receive funding through medical assistance, home and community-based waivers. We offer creative, person-centered solutions that allow families and individuals to know and choose the options that best fit their needs. Our case managers take the time necessary to explain options and advocate for individuals who seek services tailored to their unique needs. Case management services are provided weekdays during business hours and flexibly to accommodate anyone’s schedule.

Consultation Services

Pinnacle Services is thrilled to be a part of Community First Services and Supports (CFSS) as a Consultation Services provider. We offer consultation services to individuals who will switch from traditional PCA or CSG services to CFSS choosing either the agency or budget model of service. Our experienced case management team will build on our knowledge of those, and similar, programs to guide you through the process of completing your support plan; from the first draft through to the final approval. Need revisions? No problem. You can trust our employees will be alongside you to make changes to your plan throughout the year and ensure you have the information you need to make CFSS work for you.

Consultation Services
Independent living

Independent Living Services

We can deliver a variety of Independent Living Services including but not limited to Individualized Home Supports with training, without training and Individualized Home Supports with family training.  Our Independence Program offered to those who receive funding through medical assistance, home and community-based waivers and is centered in the individual’s home and in the community. We tailor our services to fit the family culture, to meet the individual’s needs and to be flexible in schedule and design. Homemaker services are available to those with funding through the Ryan White HIV/AIDS program.  All Independent Living Services are offered on a schedule convenient to the individual requesting the service.  

Employment Services

We help people find meaningful work that aligns with an individual’s skills and aspirations. Working with our community partners, we strive to support individuals at any ability to maintaining independence while becoming more connected with the local community. Employment options such as Employment Development, Exploration and Support Services, can be tailored to an individual’s needs. Our employment specialists will work with the entire care team to find a situation that is safe, supportive and in keeping with an individual’s goals. Employment Services are provided weekday during business hours and flexibly to accommodate anyone’s schedule.

Employment services for disabled.
Residential Services

Residential Services

We offer Community Residential Services to support individuals of varying abilities to live full, purposeful lives. Homes are located throughout the Twin Cities metro area, which give people options to stay close to friends, family and the communities that are important to them. Residential Services are provided by trained professionals up to 24 hours per day, fostering a safe and supportive environment that balances independence with the support individuals need.

Our Homes

Pinnacle Services is based in our office in Northeast Minneapolis, a vibrant and highly sought-after neighborhood. Due to the in-home care and other services we provide, our employees work at various locations across the Twin Cities area. To see if we have a location near you, read through our list below!

An older man with a can sitting next to a female caretaker who is holding his hand and chatting with him at Basset Creek, one of our locations

Bassett Creek

Where?

Golden Valley

Gender Mix:

Male

Accessible:

Yes

  • Able to support higher ADL support needs
  • Able to support all levels of IADL needs, including medication administration, meals, transportation, etc.
  • Currently providing support to 3 older gentlemen
  • We do not currently provide support for those who present physically aggressive behaviors in this home
Sunset park washing dishes

Longfellow

Where?

South Minneapolis

Gender Mix:

Male

Accessible:

No

  • Able to support low ADL support needs (reminders/cues are fine)
  • Able to support all levels of IADL needs, including medication administration, meals, transportation, etc.
  • Current resident mix include middle-aged and older adults
  • We do not currently provide support for those who present physically aggressive behaviors in this home
talking w case worker on front porch

Jasper Hill

Where?

Chaska

Gender Mix:

Male

Accessible:

No

  • Able to support low ADL support needs (reminders/cues are fine)
  • Good fit for someone who is active, likes to visit with housemates and/or staff, spend time outside in yard or local community
  • Good fit for someone who works or attends day program
  • Currently providing support to younger adults
  • Good fit for someone with approved alone time in the home and/or community
  • We do not currently provide support for those who present physically aggressive behaviors in this home
  • This is a low key, quiet home
living room game playing

Powderhorn

Where?

South Minneapolis

Gender Mix:

Male & Female

Accessible:

No

  • We offer programs that support behavioral and mental health support needs
  • We offer support for those needing a medium to low level of assistance with ADLs
  • Able to support all levels of IADL needs, including medication administration, meals, transportation, etc.
  • Good fit for someone who attends or does not attend a day program/employment.
  • Good fit for someone with or without approved alone time
  • Current resident mix includes middle aged adults
  • This is an active house, frequently going out into the community
  • Suitable for someone who is active, likes to visit with housemates and/or staff, spend time outside in yard or local community
A woman in a purple shirt with a bag in her lap sits in a wheelchair next to a row of flowers, she smiles up at the camera. She is at Hayden Lake, one of our locations.

Hayden Lake

Where?

Champlin

Gender Mix:

Female

Accessible:

Yes

  • We offer programs that support behavioral and mental health support needs
  • We offer support for those needing medium to low level of assistance with ADLs
  • Good fit for someone who attends or does not attend a day program/employment
  • Good fit for someone without approved alone time
  • Current resident mix includes middle-aged adults
  • This is an active house, frequently going out into the community
  • Suitable for someone who is active, likes to visit with housemates and/or staff, spend time outside in yard or local community

Bavaria Lake

Where?

Chaska

Gender Mix:

Male

Accessible:

Partial

  • Able to support higher ADL support needs
  • Able to support all levels of IADL needs, including medication administration, meals, transportation, etc.
  • Currently providing support to 4 gentlemen of mixed ages
  • Good fit for someone who works or attends day program
  • Good fit for someone with approved alone time in the home and/or community
  • We do not currently provide support for those who present physically aggressive behaviors in this home

Hidden Valley

Where?

New Hope

Gender Mix:

Female

Accessible:

Yes

  • Able to support higher ADL support needs
  • Able to support all levels of IADL needs, including medication administration, meals, transportation, etc.
  • Currently providing support to mature women
  • Good fit for someone who works or attends day program
  • Good fit for someone with approved alone time in the home and/or community
  • We do not currently provide support for those who present physically aggressive behaviors in this home
An older woman washes a plate in a sink

Hampshire Park

Where?

Golden Valley

Gender Mix:

Female

Accessible:

No

  • We offer programs that support behavioral and mental health support needs
  • We offer support for those needing a low level of assistance with ADLs
  • Good fit for someone who does not attend a day program or is employed
  • Good fit for someone without approved alone time
  • The program is designed to serve only one individual and can be catered to their needs
Enjoying the front porch

Sunset Park

Where?

St. Louis Park

Gender Mix:

Male

Accessible:

No

  • Able to support low ADL support needs (reminders/cues are fine)
  • Good fit for someone who is active, likes to visit with housemates and/or staff, spend time outside in yard or local community
  • Good fit for someone who works or attends day program
  • Good fit for someone with approved alone time in the home and/or community
  • We do not currently provide support for those who present physically aggressive behaviors in this home
  • This is a low key, quiet home

Learn more about home care services and how we can help